Vat and other queries

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Vat and other queries

Postby The Skunk » Fri Jun 05, 2009 11:35 am

Ayub:
Vat and other queries


Ayub:
Hello dave
Ayub:
Do i need to talk or type?
Big Dave:
type please
Big Dave:
how can I help?
Ayub:
Okay. I need this machine from your website ADL MAX DUPLICATOR, FOR BRAVO PRO.
Ayub:
I am from Dubai, but at present in UK for business purposes.
Ayub:
I buy photo copiers from Businesses In London and Birmingham
Ayub:
And I am not charged any VAT since I export these goods back to Dubai
Big Dave:
ok
Ayub:
So I want to clarify the same thing from You.
Big Dave:
ah ok - well the only way to purchase the items VAT free is to either have the goods collected from ourselves by courier, leaving proof the item is going DIRECTLY to dubai
Ayub:
Okay .. I m in Manchester . Do you mean I will have to come there to London to collect it ?
Big Dave:
well no - we could not allow you to collect while in UK
Big Dave:
because we have no proof it is going back to Dubai
Big Dave:
so would have to be collected by courier
Ayub:
Okay, then what should I do?
Big Dave:
well it would be best to order the item over the internet
Ayub:
Ok .. then?
Big Dave:
and then contact my colleage in the warehouse (jen@cd-writer.com) to tell her details of the courier service you want to use to collect the item
Ayub:
Okay. So it means I wont be able to make use of free delivery? Because I belive your site offers free delivery
Big Dave:
I'm afraid not to Dubai!
Ayub:
Ya thats okay, anyways I m in Manchester.
Ayub:
And I will be leaving in 10 days.
Big Dave:
but if its being delivered to Manchester, you will have to pay VAT
Big Dave:
and claim it back yourself
Ayub:
How will i claim that back? Because I m not a UK resident
Ayub:
What proof can I provide to assure that this will be taken back to Dubai?
Big Dave:
it would have to be claimed at the airport
Big Dave:
we can only do it if you arrange your own courier to collect and ship directly to dubai I'm afraid
Ayub:
But courier charges frm Dubai to Uk will be the same as vat saved
Ayub:
Alternatively, you can make the bill on my company's name which is In dubai..??
Ayub:
Which can then also give proof that this is going back to Dubai
Big Dave:
i'm afraid that is not enough proof that the unit is no longer in the UK
Big Dave:
if you want to do it that way - you will have to pay VAT initially and then claim it back yourself
Big Dave:
the ONLY way we can do it, is to get proof from a courier an item is shipping directly to the address in dubai
Big Dave:
sorry
Ayub:
Okay, I have never claimed any VAT from airport. Can you guide me a bit as to how to do this
Ayub:
Because normally, I buy machines from UK and then the shipment goes to dubai directly.
Big Dave:
You are best contacting our accountant for further details
Big Dave:
HYPERLINK ""mailto:accounts@cd-writer.com""accounts@cd-writer.com
Ayub:
Okay. Can I get a telephone num for that please?
Ayub:
because emailing will take longer
Big Dave:
ok
Big Dave:
01908 616 466
Big Dave:

Ayub:
thankyou
Ayub:
I will get in touch with them.
Ayub:
One more (last) question.
Ayub:
Need to know some thing about this machine ADL-MAX Disc Autoloader - for Bravo 2 and Bravo Pro [MPN: 62760]
Ayub:
Are you the right person to ask? Because you are from Customer servies dept right
Ayub:
All I want to know is, does this machines directly prints things onto the CD or does it just print labels on the CD ... ?
Big Dave:
well that unit there is an autoloader only
Big Dave:
it attaches to a Bravo 2 or Bravo Pro unit
Big Dave:
so it depends on the capability of the machine you're attaching it too, because primera make a publisher versions, and printer only version or both units
Big Dave:
but those units print directly onto the CD - not labels
Ayub:
Okay. I thought its both the loader and pro unit
Big Dave:
no, just the loader
Ayub:
How many cds does One Ink cartridge roughly pribts
Ayub:
prints?
Big Dave:
PRO publisher is here: HYPERLINK ""http://shop.cd-writer.com/catalog/primera-bravo-pro-cd-dvd-publisher-for-pc-mac-p-6920.html"" \nhttp://shop.cd-writer.com/catalog/primera-bravo-pro-cd-dvd-publisher-for-pc-mac-p-6920.html
Ayub:
Okay.
Big Dave:
for the Pro - 250-300 Full colour prints per cartridge
Ayub:
20 to 300 cds?
Ayub:
250*
Big Dave:
cds or DVD's
Big Dave:
the ink usage is the same
Ayub:
okay.
Ayub:
Thanks alot for your help.
Ayub:
Do you have any online discount if i buy the loader and unit together?
Ayub:
Along with extra ink bundles
Big Dave:
A discount has already been applied to the bravo Pro and the ink bundles
Big Dave:
so we could not reduce the price further I'm afraid
Ayub:
Okay.
Ayub:
So ...
Ayub:
If i need to use this machine.
Ayub:
I have to buy the auto-loader, plus the unit, plus inks? AM I RIGHT
Big Dave:
that is correct yes
Ayub:
okay
Ayub:
Thankyou very much
Big Dave:
you're welcome
Ayub:
Takecare
Ayub:
I will get in touch with the accounts dept
Ayub:
Bye
Big Dave:
bye
Ayub:
Are you there?
Big Dave:
yes
Ayub:
The link that you sent me .. that machine BURNS AND PRINTS
Ayub:
DO you have on your website a machine that ONLY PRINTS?
Big Dave:
yes
Big Dave:
HYPERLINK ""http://shop.cd-writer.com/catalog/primera-bravo-pro-cd-dvd-auto-printer-p-7022.html"" \nhttp://shop.cd-writer.com/catalog/primera-bravo-pro-cd-dvd-auto-printer-p-7022.html
Ayub:
Please give me the link.
Big Dave:
HYPERLINK ""http://shop.cd-writer.com/catalog/primera-bravo-pro-cd-dvd-auto-printer-p-7022.html"" \nhttp://shop.cd-writer.com/catalog/primera-bravo-pro-cd-dvd-auto-printer-p-7022.html
Ayub:
Okay.. i have saved the link
Ayub:
how many cds does in print in a minute?
Big Dave:
1 disc, printer full-face full colour takes approximately 2 minutes
Big Dave:
so disc discs per hour
Big Dave:
*30 discs per hour
Ayub:
So i can have this machine and the inks .. and I dont necessarily need the loader right? as long as I place the cds on machine myself
Big Dave:
thats right - its a 100 disc capacity printer
Ayub:
Thanks....
Ayub:
And you told me that One INK cartridge can print abt 250 cds rite???
Big Dave:
you still need both the black and colour in the machine to print
Ayub:
Okay.
Big Dave:
but yes, one colour cartridges does APPROX. 250-300 full colour full face discs
Ayub:
Okay.
Ayub:
one last thing
Big Dave:
yes?
Ayub:
the link you sent me for the machine right
Ayub:
can you give me the link for its ink cartridges
Ayub:
so that I can buy them as well
Ayub:
Oh its okayyy
Ayub:
I got the link for that
Big Dave:
ok
Ayub:
And I will now cal your acc dept to get info regarding the VAT
Big Dave:
ok
Ayub:
thanks dav
Ayub:
Dave
Ayub:
you are a star
Big Dave:
you're welcome
Big Dave:

Ayub:
Takecare Bye.
Big Dave:
you too
The Skunk
 
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Joined: Mon Jun 27, 2005 3:07 pm

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